D77's Privacy Policy

1 Introduction

D77 is a trusted online gaming platform committed to providing players in Bangladesh with a safe and transparent environment. Our Privacy Policy explains what personal information d77 collects, why we collect it, and the steps we take to keep it secure.

We believe your privacy is a fundamental right. Every data processing decision at d77 is made with the utmost care and accountability. This Privacy Policy is developed in accordance with applicable data protection laws in Bangladesh and international standards.

D77 may update this Privacy Policy at any time. You will be notified through the platform about any significant changes. The latest version will always be available on this page.

2 What Information We Collect

D77 only collects information that is necessary. Collecting excessive or irrelevant data goes against our principles. Below is a detailed breakdown of the types of information we collect:

• Full Name & Date of Birth
• Email Address & Mobile Number
• Residential Address
• National ID or Passport Number (for KYC verification)

• BKash, Nagad, or Rocket Number
• Bank Account Details (where applicable)
• Deposit & Withdrawal History
• Transaction Amount & Time

• IP Address & Device Type
• Browser & Operating System Information
• Login Time & Session Data
• Cookie & Tracking Data (subject to your consent)

• Gaming History & Favorite Games
• Bet Amount & Win/Loss Information
• Bonus Usage Records

3 How We Collect Information

D77 collects your information in several ways. In every case, the purpose is clear and based on your consent.

We collect information directly from you — including details provided during registration, documents submitted for KYC verification, payment information entered during deposits or withdrawals, and any information shared when contacting our support team.

When you use the d77 platform, certain information is collected automatically. This includes your IP address, browsing patterns, session data, and data gathered through cookies.

4 Why We Use Your Information

D77 uses your data only for specific, legitimate purposes. The table below shows exactly what information is used for and why:

D77 never shares your information with third parties for advertising purposes. If you wish to opt out of promotional emails, contact our support team at any time.

5 Who Your Information Is Shared With

D77 takes your privacy seriously. We only share your information in the following limited circumstances:

Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process deposits and withdrawals. This data is used solely for the specific transaction and for no other purpose.

Only the minimum information required to manage gaming sessions is shared with third-party game providers.

If required by a court order or government directive, information may be shared with law enforcement agencies. In such cases, d77 always acts in full compliance with applicable law.

6 Cookie Policy

D77 uses cookies to enhance your experience on the platform. Cookies are small text files stored in your browser.

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be disabled.
• Functional Cookies: Helps remember your preferred language and settings. Operates on the basis of your consent.
• Analytics Cookies: Helps improve our services by monitoring which pages users visit and how long they stay on them.
• Marketing Cookies: Used to show you relevant offers based on your preferences. You can turn this off at any time.

You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

7 Your Rights

As a d77 member, you have several important rights over your own data. We fully respect and uphold each of these rights.

• Right to Know: You have the right to know what information we hold about you and how it is being used.
• Right to Access: You may request a copy of the personal data held in your account.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data beyond what is legally required to be retained.
• Right to Restrict Processing: You may request that we stop using your information for a specific purpose.
• Right to Withdraw Consent: You may withdraw any previously given consent at any time.

8 Data Protection Measures

D77 employs industry-leading technology and practices to keep your data safe. Our security framework operates across multiple layers.

• 256-bit SSL/TLS encryption on all data transmissions.
• Sensitive information stored in our database is kept in encrypted form.
• Firewall and intrusion detection systems are active.
• Regular penetration testing and security audits are conducted.

• Only authorized staff may access member information.
• Regular data protection training for all staff.
• Access logs are maintained and reviewed on a regular basis.

In the event of a security breach, d77 will promptly notify affected members and take the necessary steps to minimize any harm.

9 Data Retention Period

D77 does not retain your data longer than necessary. How long we keep it depends on the type of information and applicable legal requirements.

• Account Information: For the duration of your active account and up to 5 years after closure.
• Financial Transaction Details: 5–7 years as required by legal obligations.
• KYC Documents: 5 years from the date of verification.
• Gaming History: 3 years, or 1 year after account closure.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the designated retention period ends, data is securely deleted or anonymized so that no individual can be identified from it.

10 Contact & Complaints

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us directly.

• Live Chat: Available directly on the platform, 24/7
• Email: [email protected] (for general inquiries)

We take every privacy-related complaint very seriously. An initial response is provided within 7 business days of receiving a complaint, and we aim to deliver a full resolution within 30 business days.